Shipping & Returns

Shipping Policy：

We offer free shipping on all orders over $200 USD(excluding select countries in Africa).

 

Order Processing Time

All items are handmade to order.Please allow 7–10 business days for standard items,and 10–15 business days for custom orders.You will receive a confirmation email with tracking once your package ships.

 

International Customs & Duties：International orders may be subject to customs duties, taxes, or VAT.
These charges are the responsibility of the recipient.
View our full Customs & Duties guide here

 

Returns & Exchanges：

All returns/exchanges must be requested within 30 days of purchase.
Return shipping is at your expense, unless the item is faultyor significantly different from what's shown on our site.
In such cases, we’ll cover the return cost and provide a prepaid return label.
Items must be returned in original condition and packaging.

 

Contact Us

If you have any questions about your order, feel free to email us at:
fairiven@outlook.com